📘 Lesson 2: Real Hospitality Challenges, Real Solutions

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Real Challenges. Real Solutions.

Each Deck card presents a real-life hospitality situation. From handling unexpected walk-ins to recommending dishes or managing a guest complaint — every card transforms a daily challenge into a training opportunity.

• 🪑 Host: "A party arrives without reservation. What do you do?"
• 🍽️ Server: "Guest asks for a gluten-free suggestion. How do you respond?"
• 🍸 Bartender: "Customer wants something citrusy but new. What's your move?"

Each scenario prepares your team to act with confidence and consistency.

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