Team Collaboration Module
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| Responsável | Jonatan Prestini Soares |
|---|---|
| Última atualização | 03/03/2025 |
| Membros | 1 |
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Chapter 1: Building a Strong Team Culture3Aulas ·
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Introduction
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Why is teamwork essential in hospitality?
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How do you foster a culture of teamwork and mutual support?
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Chapter 2: Effective Communication Between FOH & BOH Teams5Aulas ·
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Chapter 2: Effective Communication Between FOH & BOH Teams
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Why is effective communication between FOH & BOH so important?
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How do you improve communication between servers, bartenders, and kitchen staff?
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How do you handle special requests and modifications properly?
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How do you avoid common FOH-BOH miscommunication issues?
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Chapter 3: Conflict Resolution & Handling Team Disputes5Aulas ·
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Chapter 3: Conflict Resolution & Handling Team Disputes
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What are the most common sources of workplace conflict in hospitality?
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How do you de-escalate tensions between coworkers?
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How do you maintain professionalism and prevent workplace drama?
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How do you create a culture of respect and teamwork?
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Chapter 4: Handling High-Pressure Situations as a Team4Aulas ·
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Chapter 4: Handling High-Pressure Situations as a Team
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How do you maintain composure and focus under pressure?
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How do you coordinate efficiently during a busy shift?
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How do you support teammates and keep morale high in stressful situations?
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Chapter 5: Leadership & Leading by Example in a Team Environment6Aulas ·
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Chapter 5: Leadership & Leading by Example in a Team Environment
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What does it mean to lead by example?
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How do you maintain professionalism and a strong work ethic?
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How do you encourage accountability and responsibility in your team?
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How can you develop leadership skills, regardless of your position?
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Team Collaboration Final Exam & Certification
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