Skip to Content

Fleming's demo training

Fleming’s E-Coach — Manager Guide

Fleming’s E-Coach — Manager Guide

Welcome to the Fleming’s E-Coach — a simple guide to help restaurant managers and team leaders make the most of this intelligent voice-based training system powered by the Deck of Hospitality.

Getting Started

The E-Coach allows your team to learn step-by-step — anytime, on any device. It can answer questions, demonstrate menu knowledge, and guide through short training sessions in both English and Spanish.

Before starting, please find a quiet space or mute your microphone when you’re not speaking.

How to Use

  • Ask naturally: “Tell me about the Prime Tomahawk.”
  • Train interactively: Say “Train me” to begin a guided module with questions and scoring.
  • Manager insights: Mention “Deck” or “training” to access management tools and explanations.
  • Focus areas: Steaks, seafood, wine pairings, cocktails, hospitality standards.

Why It Matters

The Deck of Hospitality transforms menus into micro-training experiences. Each module strengthens guest presentation, confidence, and storytelling while maintaining Fleming’s signature standard of refined service.

Quick Steps for Managers

  1. Open the E-Coach on a phone, tablet, or office computer.
  2. Select a topic such as “Wagyu vs. USDA Prime.”
  3. Invite the team for a 10-minute session before service.
  4. Review responses and highlight opportunities to improve.
  5. Encourage repetition until consistency is achieved.

Benefits

  • Consistent training for every employee.
  • Instant access to menu and service knowledge.
  • Built-in feedback loop for continuous improvement.
  • Multilingual learning environment (English ↔ Spanish).

Thank you for training with the Fleming’s E-Coach, powered by the Deck of Hospitality.

Rating
0 0

There are no comments for now.

to be the first to leave a comment.