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Server Demo — Order Simulation (Allergies → Order → Pairing)
Listen to the story, scan the playbook, then try the e-coach at the end.
Training Audio
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1) Allergy Check (Always First)

“Before we start, do either of you have any allergies or dietary restrictions I should be aware of?”

  • Log responses; mark the ticket
  • Confirm with kitchen if unsure — never guess
2) Take the Order
  • Guest 1: Bone-in ribeye with fries — confirm doneness (MR / M / WD)
  • Guest 2: Chicken piccata — offer a side (pasta or seasonal vegetables)
They choose: ribeye medium-rare; piccata with vegetables.
3) Repeat Back (Accuracy)

“One bone-in ribeye, medium-rare, with fries — and one chicken piccata with vegetables. Did I get that right?”

4) Subtle Pairing (After They Order)
  • RibeyeCabernet Sauvignon (structure & tannin match richness)
  • Chicken piccataChardonnay (citrus & acidity complement lemon-capers)

“If you’d like, I can bring a glass of each to enjoy with your entrées.”

One-Sentence Talk Track (≤15s)

“Any allergies I should note? Great — one bone-in ribeye, medium-rare, with fries, and one chicken piccata with vegetables. The ribeye pairs nicely with a bold Cabernet Sauvignon, and the piccata is excellent with a crisp Chardonnay — would you like a glass of each to enjoy with your meals?”

Why this exceeds expectations
  • Care first (safety) → trust
  • Accuracy (repeat back) → fewer errors
  • Food-led pairing → consultative, not pushy
  • Easy yes/no invite → momentum
Practice with the E-Coach

Click the floating button “Test Your Knowledge” and deliver your one-sentence line.

Coach checks: allergy question → order repeated → correct pairings → polite invitation. Pass ≥80.
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