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Responsible Jonatan Prestini Soares
Last Update 03/05/2025
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Standard Nível 1 — Essentials
Host & Guest Reception

Introduction

Chapter 7: Closing Duties & End-of-Shift Responsibilities
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Host & Guest Reception
Chapter 7: Closing Duties & End-of-Shift Responsibilities
Host & Guest Reception
How do you properly close the host stand and reservation system?
Host & Guest Reception
How do you reset and organize the dining area?
Host & Guest Reception
How do you communicate important shift details to the next team?
Host & Guest Reception
How do you handle final guest departures and ensure a positive last impression?
Host & Guest Reception
Chapter 8: Host Training Final Exam & Certification

Congratulations on reaching the final chapter of the Deck of Hospitality: Host Training Module! You have gained essential skills in guest interaction, reservation management, seating flow, team communication, and conflict resolution—all of which are crucial for excelling as a professional host.

Final Steps for Certification:

✔ Complete the Host Training Final Exam (10 Questions).

✔ Score at least 80% to pass.

✔ Receive your Host Training Certificate upon successful completion.

The final exam will test your knowledge, decision-making, and problem-solving skills in real-world hosting scenarios.