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Responsible | Jonatan Prestini Soares |
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Last Update | 03/05/2025 |
Members | 1 |
Standard
Nível 1 — Essentials
Introduction
Chapter 7: Closing Duties & End-of-Shift Responsibilities
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Chapter 7: Closing Duties & End-of-Shift Responsibilities
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How do you properly close the host stand and reservation system?
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How do you reset and organize the dining area?
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How do you communicate important shift details to the next team?
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How do you handle final guest departures and ensure a positive last impression?
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Chapter 8: Host Training Final Exam & Certification
Congratulations on reaching the final chapter of the Deck of Hospitality: Host Training Module! You have gained essential skills in guest interaction, reservation management, seating flow, team communication, and conflict resolution—all of which are crucial for excelling as a professional host.
Final Steps for Certification:
✔ Complete the Host Training Final Exam (10 Questions).
✔ Score at least 80% to pass.
✔ Receive your Host Training Certificate upon successful completion.
The final exam will test your knowledge, decision-making, and problem-solving skills in real-world hosting scenarios.
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