Bartender training module

$ 99.00

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Responsible	Jonatan Prestini Soares
Last Update	03/01/2025
Members	1

Course
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- Introduction
  
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- What are the key responsibilities of a bartender?
  
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- How do you set up and prepare the bar before service begins?
  
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- What is the importance of teamwork between bartenders, servers, and the kitchen?
- How do you maintain a professional appearance and attitude behind the bar?
Chapter 2: Guest Interaction & First Impressions

5Lessons ·
- Chapter 2: Guest Interaction & First Impressions
- How do you greet and engage guests at the bar?
- How do you establish rapport and make personalized drink recommendations?
- How do you handle different types of bar guests?
- How do you create an engaging and entertaining bar atmosphere?
Chapter 3: Crafting Signature Cocktails & Mixology Standards

5Lessons ·
- Chapter 3: Crafting Signature Cocktails & Mixology Standards
- How do you properly craft classic and signature cocktails?
- How do you ensure proper mixology standards for consistency and quality?
- How do you use the right tools for speed and precision?
- How do you balance flavors and create visually appealing cocktails?
Chapter 4: Managing Drink Orders & Peak Hours

5Lessons ·
- Chapter 4: Managing Drink Orders & Peak Hours
- How do you manage multiple drink orders efficiently?
- How do you prioritize tasks during high-volume service?
- How do you communicate effectively with servers and guests in a fast-paced environment?
- How do you maintain speed without sacrificing drink quality?
Chapter 5: Responsible Alcohol Service & Handling Intoxicated Guests

5Lessons ·
- Chapter 5: Responsible Alcohol Service & Handling Intoxicated Guests
- How do you recognize the signs of intoxication in guests?
- How do you refuse alcohol service professionally and legally?
- How do you de-escalate situations with intoxicated guests?
- How do you ensure guest safety and prevent overconsumption?
Chapter 6: Bar Cleanliness & Inventory Management

5Lessons ·
- Chapter 6: Bar Cleanliness & Inventory Management
- How do you maintain cleanliness behind the bar during service?
- How do you properly store and rotate inventory?
- How do you manage liquor and bar stock efficiently?
- How do you prevent waste and loss in a bar setting?
Chapter 7: Handling Guest Complaints & Service Recovery

5Lessons ·
- Chapter 7: Handling Guest Complaints & Service Recovery
- How do you professionally handle complaints about drinks?
- How do you respond to guest dissatisfaction effectively?
- How do you offer solutions without over-comping?
- How do you turn a negative experience into a positive one?
Chapter 8: Closing the Bar & End-of-Shift Duties

6Lessons ·
- Chapter 8: Closing the Bar & End-of-Shift Duties
- How do you properly close the bar and shut down equipment?
- How do you handle cash, credit card transactions, and tip distribution?
- How do you clean and reset the bar for the next shift?
- How do you complete inventory checks and report shortages?
- Bartender Training Certification Quiz